Customer Reviews and Testimonials

Jake was polite, courteous, and professional. He helped clarify how my prepaid maintenance package worked and made me aware of my options for keeping my basement dry and home healthy with new pumps and back up systems

Jake was efficient and knowledgeable I appreciate his expertise with regards to keeping our basement dry and home healthy

Anthony was very nice to do an inspection while he was here checking our pumps. He listed everything based off importance, and gave us options to choose from

Jake was efficient and professional with his recommendations to double check the newer ejector pump system and get the Smart pump monitoring capabilities offered by the basement defender.

Christian solved some problems with our sump pumps

Jessie is a wonderful guy. Very informative and pleasant

Jake arrived early and was efficient, courteous, and knowledgeable with recommendations on how best to keep our home dry and healthy 5 stars!

Anthony was very professional and very informative!

We had Avery out to the house today and he got us a new battery and are happy to have had him in our home. Thanks for the great service!

Dick was wonderful – he arrived on time and was very professional and informative. He did a thorough review of our project and put together a great quote. We are happy to have worked with him.

Jim G was my consultant. He showed up on time. He was very Knowledgeable and professional.

Jim G came out for a visit. Was very thorough. Performed hose test and gave options.

My appointment was with Nick Liguras. He was totally amazing and extremely professional from the time he shook my hand until the time he left my home. His explanation of everything was right on target and he made it very easy to understand and know what I was dealing with and getting from this company. I wish every person that came to my home for estimates was as kind, understanding, professional and easy to work with as Nick. Thank you for sending such a great guy.

Lynne M. Skalka

Jesse

Austin K did a fantastic job today with his manager. He was able to replace my sump pumps quick an efficient.

Antonio Garcia was the technician here today. He was very friendly and professional. He is very knowledgeable about Permaseal and their products and did a great job explaining things to me as well as installing my new pumps and basement defender system. I would highly recommend him and hope he is my technician next time. Thank you Antonio!

Helpful and well explained options.
Great customer service.

Christian was professional from start to finish.

George Heller was great to work with Thank you Perma-Seal !

Unfortunately we couldn’t find what might have been making the musty smell, but Antonio was pleasant and explained things well and made a few suggestions as to how we could get better performance from some of our sump pumps.

Thank you PermaSeal – Had George Heller at my house and very happy. Appreciate the quick appointment and fair pricing!

Tony W is awesome – thorough in his explanation, generous with his time, patient with my many questions, and up front with his pricing. The best customer experience I’ve had in the basement waterproofing industry.

Tony W is a very good serviceman.

Tony W is a very good serviceman.

Tom is very knowledgeable and informative.

Michael was great! Super professional, and didn’t pressure us at all. Wonderful customer service.

Dan Stojakovic was very personable and professional. Knowledgeable of our problem and options for fixing.
Prompt service from PermaSeal.

Tony W was very helpful. Asked all the right questions.

Jesse was polite, professional, knowledgeable, and thoroug

I highly recommend permaseal and Jesse. I have been with them for many, many years now!

Nick was early, very professional and polite. Explained everything well no complaints.

Jesse was fantastic! Considering my past experience. He checked my 3 pumps and let me know what was needed. Would definitely recommend him as the technician.
Aaron C

Sam was great. Very knowledgeable and efficient.

Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!

Jesse

Keegan is a great technician with a great personality. He is also a great salesman. He answered all my questions fully in a way I could understand clearly. He got me set up with a new pump and new backup system and walked me through the registration for the basement defender system. All around outstanding performance.

Sam did an amazing job. We had a bit more complicated of a situation that originally expected when we made the call and Sam worked through all our issues and got everything fixed and up and running. He was thorough and respectful of our home. I would highly recommend.

Jesse

Sam was courteous and friendly and on time. He explained my options if I wanted to upgrade my system but wasn’t pushy.

Kegan installed a sump and 2 backups (one for a second sump in another area). He was efficient and neat, explained everything to me carefully and left all the areas tidy. Glad that he solved my problem so quickly.

Keegan was a very nice person
Easy to talk to
Thanks
Carmen

Nick L was very informative and nice. I would definitely call them again.

Sam presented himself very well, he explained everything and was very efficient through the whole process.

JESSE was friendly,polite and extremely knowledgeable.

Jesse was great

Tom was knowledgeable, explained my options and answered my questions. I was satisfied.

Tom is very knowledgeable and explained everything very well.

Jesse was very personable and very helpful.

Tom was straightforward and professional. Explained everything with detail and thoroughly. A

Jesse very knowledgeable

Sean was prompt and very friendly. Thanks.

Niko Lau did an excellent job. Was very thorough, professional, and punctual!

Jake was knowledgeable, thorough, and courteous we are very happy to have our work scheduled for this coming spring after the ground thaws. Jake was personable and great representative of the company! We look forward to having Jake back next year for our inspection.

Jon was very helpful told me all the options that I needed to be safe and also disconnected a water hose for me I couldn’t get disconnected

Jon was very nice and informative and thorough

Anthony did a very thorough inspections, asked proper questions to better help us understand his recommendations. Highly recommend!

Jake came out and offered some options for keeping the the outside of the home looking the aesthetically pleasing with properly fitting window well covers and optimized drainage by replacing the dirt with stone.

Very friendly service from Anthony, explained everything well!

Kyle Nelson came and did a great job!

Anthony was great! Very professional and knowledgeable

Anthony explained everything well, very professional, and very punctual. We want him to come every time we need our system maintenance!