Customer Reviews and Testimonials

Jesse is always a professional. He keeps me informed and seems like he could accept more responsibilities…

Jesse is very knowledgeable. He was very through on his recommendations. Great customer service.

Jessie was awesome!

Antonio Garcia was a huge help. I’ll recommend him to anyone who has basement issues

Antonio was extremely helpful and knowledgeable – would definitely recommend working with him.

AnTonio was professional and very attentive to getting the work done promptly.

Antonio was wonderful! He was very professional, knowledgeable, and friendly. He arrived on time, and was very efficient.

I never leave reviews but I and my hubby was so impressed with Antonio Garcia that I had to. So many young people don’t know about customer service but this young man was so respectful of us but our home too. Well done !

Alejandro Lopez was our technician, and we were very pleased with his service. He arrived on time and explained everything to us very clearly. We couldn’t be happier!

Had a wonderful customer service experience with Antonio Garcia. He was extremely professional, thorough, and clearly explained the entire process. I would highly recommend to my family and friends

Anthony did a great job of representing Perma Seal. We decided to live with the occasional puddle because of the substantial cost.

Jesse wad very professional and was awesome. 5 stars

Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!

Mike T came out today and he was very nice, sociable, and explained things very clear to me. He was patient when asked the same thing over and over and handled our needs and diagnosed our problem swiftly. I will leave another review once the work is completed but as of now we feel we made the correct choice.

Jim G came out. Great service. Showed up on time and was very professional.

Permaseal wisdom in hiring Sales Consultant. Walter was great decision. .He is very informative and detained about state of basement water intrusion . And is assessment and pricing options were direct and fair . Moreover Walter was complete in his presentation and left our
trust that Permaseal was our solution . not a surprise to us as my late Father Joe always mentioned his trust in permaseal and we see why he trusted permaseal .

Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.

Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim

Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid

Very informative and showed me videos of the work that needs to be done. He is very polite, and gave me the information that he suggested that needed to be done .

Nick L was absolutely amazing!! He was so thorough and made sure to look at everything. He didn’t rush and explained everything to me! Highly recommend him!!!

Richard is a knowledgeable person pertaining to the situation that i have

George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed

Dick Farcone visited our home today to provide an estimate on a foundation repair under our sunroom. He was on-time, very courteous and gave us a very detailed explanation as to the process and timing for the repair. Could not have been more happy with his service.

Michael was great, very professional and a great help.

John Ferguson was very professional and courtesy and knowledgeable!

Jesse was great, excellent communication and thorough explanation.

George H was great to work with thank you for the service !

Nick L was extremely knowledgeable about foundation issues. He inspected our foundation, found 3 cracks, and provided excellent recommendations on repair, including pricing and options. Responded thoroughly to all our questions. He was a pleasure to work with.

Great service, very friendly and responsive to questions.

When Austin Reed came to check our sump pump system he could not have been more professional and courtesy as well as patient and persistent. He was trying to identify the exact source of our problem with the ejector pump. What a great asset he is to your team!!

Jon was very informative and helpful. Great service.

Austin was very professional. He communicated well on everything he saw and was doing. A very pleasant experience and highly recommended.

I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane

Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.

Christian Salgado was very professional. He was able to clearly identify an explain the isdue with my system. He worked efficiently and left the work space clean. He was very personable. I had a positive experience with him.

Hiring Austin was the best decision I have made in long time. He was so professional and knowledgeable about everything. He talked me through everything and installed quickly with no mess. He even removed my old system! Thanks!

Nick was great and very informative and presented exact solution to the problem.
I’d highly recommend him and and his services!

On time, good communication, friendly and knowledgeable.
Thank you!

Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!

He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.

Thank you Austin!

We have worked with Perm A Seal for many years and are always impressed with the professionalism, personality, knowledge and technology of the Perma A Seal team. We are working with Tom Bednar on this project and he is outstanding. Highly recommend Tom and the Perm A Seal team for any basement, patio and concrete projects.

Tom was very good very informative and I would call again . Because very good exp

Christian was extremely friendly and answered all our questions. Pleasant, polite, knowledgable.

Brett was very professional and will refer anyone who needs work to him and permaseal.

Jesse was extremely professional and answered all questions and concerns my wife and I had.

Brett was real professional and explained everything very well.

Brett was a great help and very thorough!

Sam arrived an d reviewed the work to be done.
Following detailed explanation provided by SAM of actions/options of the project, the proposal was presented and accepted by me.
Sam provided answers to all questions posed and I was delighted to sign and move forward.
His professionalism and dedication to answer all questions and concerns makes him an ideal Poly level sales consultant.

Nick L was very informative and nice. I would definitely call them again.

Sam presented himself very well, he explained everything and was very efficient through the whole process.

Jake was knowledgeable and courteous appreciate his succinct recommendations for helping keep our home healthy and dry

Niko is a great representative for your company. I would give him more stars.

Christian was kind and caring. Very knowledgeable as well. And I know I can always trust Perma Seal Because of their high standards

John showed up at scheduled time, was thorough with his evaluation.

Jon did a great job

Christian was very kind and helpful. Very knowledgeable as well.

Christian was very professional and explained everything clearly. He noticed my backup pump was not running properly and changed it on the spot. Thank you!

Was very pleased with Avery’s service and professionalism. Avery educated me and my husband on the equipment we have since we are taking over my mothers house. Awesome Customer Service.

Jake was polite, courteous, and professional. He helped clarify how my prepaid maintenance package worked and made me aware of my options for keeping my basement dry and home healthy with new pumps and back up systems

Jake was efficient and knowledgeable I appreciate his expertise with regards to keeping our basement dry and home healthy